Shipping policy

Order Processing

All products are custom fabricated upon order.

Please allow 4-6 Weeks for production before shipping.

Orders will only be processed after full payment has been received and confirmed.

Shipping & Delivery

We partner with trusted third-party courier and logistics providers for delivery.

Delivery times may vary depending on your location, courier availability, and order size. Estimated delivery timelines will be provided upon order confirmation.

Once an item is shipped, a tracking number will be provided via email so you can monitor the status of your delivery.

Shipping Fees

Shipping fees will be calculated based on the delivery location, order weight, and dimensions.

Final shipping costs will be displayed at checkout before payment.

Responsibility After Dispatch

All goods are inspected and securely packed before leaving our facility.

We are not responsible for any damage, loss, or delays caused by third-party courier services, contractors, or other external parties once the order has been dispatched.

Customers are encouraged to inspect their parcels upon receipt and immediately raise any issues with the courier provider.

Delivery Areas

We currently ship within Malaysia.

For deliveries outside of Malaysia, please contact us at ryznmy.io@gmail.com to discuss custom shipping arrangements (if applicable).